END TO END TECHNICAL NETWORK AUDIT

NETWORK BENCHMARKING

In today’s competitive telecom market, a key competitive advantage for any operator is to have a keen understanding of how the end-user perceives their Quality of Experience (QoE), which greatly impacts their overall satisfaction. Our Benchmarking Services provide this QoE insight to wireless carriers by doing an independent 3rd party competitive inter-operator network benchmarking by using industry standard tools & processes to demonstrate to the carriers where they actually stand compared to their competition, and what is the end user experience.

Our delivery model covers end-to-end services from data collection (drive testing, indoor, pedestrian, etc.), data integrity management, measurement system management, post-processing and reporting for both Executive and in-depth Technical Levels along with detailed findings and recommendations for improvements, where applicable.

  Executive Level, with the combination of a Comparative Analysis of the offered QoE as perceived by the end user in a market together with a Competitive Analysis, where strengths and weakness among operators are identified.
  Technical Level, where all benchmarking data is reused for optimization and troubleshooting processes. This activity can be enhanced by correlating the benchmarking data with other sources like QoE probes, CEM data, Customer Surveys, Customer Care, Marketing researches, etc.

We are a true 3rd party as we are independent from operators, tools vendors or equipment vendors; this gives our benchmarking campaign the value of an External and Independent party. We also use standard top of the line industry tools as required to deliver these services and can customize the campaign according to customer’s requirements.

OPEX OPTIMIZATION

Operational expenditure reduction is key priority area for service providers. The cost optimization measures are mainly driven towards reducing of consumables on networks sites, leaning the resource base and optimizing the network design. We help operators by employing industry best practices along with specialized devices for operational expenditure optimization.

THIRD PARTY VENDOR EVALUATION

Any time new technology is being introduced in a wireless network, RFI or RFP responses from infrastructure vendors need to be evaluated. We can help create an RFI or RFP to send to wireless infrastructure vendors, and can also evaluate and compare the responses. We look into below aspects for vendor evaluation:

• Product and features roadmap
• Product and features timing of availability
• Technical information on infrastructure elements (radio network, core network, back-office systems, etc.), such as performance
• Standards conformance
• Interoperability
• Pricing

We use a scoring methodology to evaluate each vendor using a criteria discussed and agreed with the Operator as per priorities, and can not only provide a final score, but also provide winners in each category, for example, which vendor has earliest availability, which has technically superior features, which has the best performance, which has the best pricing, which has the best plan for interoperability testing with the widest number of other vendors, and which has the likely best interoperability with infrastructure in an existing network (if any).

The results of such an analysis help pick the best vendor(s) to match an operator’s business needs, using an independent process.

OPERATION AUTOMATION

The increasing focus on cost reductions and leaner operations, it is necessary to automate the engineering processes. Our expertise in networks, OSS/BSS systems and in-house software development team allows us to provide tailored solutions to meet operator requirements. The current tendency towards silo-based approach does not provide holistic visibility of network processes. We evaluate existing systems and provide unifying functionality on top of various disjointed systems.